Products & rituals
Is the Aloe Vera Elixir suitable for sensitive skin?
It is formulated for sensitive and reactive skin. As with any new product, patch-test on the inner arm for 24 hours before first use.
How do I use the elixir morning and evening?
Apply 3–4 drops to clean, slightly damp skin, press gently, then follow with your moisturiser. In the evening it can be layered under the Night Oil.
How long does an opened bottle last?
Use within [X] months of opening. Store away from direct sunlight; the violet glass protects the formula from light.
Orders & shipping
When will my order ship?
Orders placed before [cut-off time] on business days are dispatched the same day. See our Shipping & Carbon Offsets page for delivery times.
Can I track my order?
Yes — use the Order Tracker with your order number and billing email, or sign in to your account.
What is the 60-Day Bare Skin Guarantee?
If your skin does not feel calmer and more hydrated, contact us within 60 days for a refund. Full terms are on the 60-Day Guarantee page.